The Cost of Emotions in the Workplace
Bottom Line Value of Emotional Continuity ManagementeBook - 2013
Shows how to systematically manage your organizational emotional culture. Introduces Emotional Continuity Management and provides tested system to observe, predict, prepare, and write policy to prevent employee problems. Offers tools to quantify costs of disruptive emotional incidents, from bad managers, office bullies to workplace violence.
Publisher: Brookfield, Conn. : Rothstein Associates, ©2013
Characteristics: 1 online resource