Insights to Performance Excellence, 2013-2014

Insights to Performance Excellence, 2013-2014

Understanding the Integrated Management System and the Baldridge Criteria

eBook - 2013
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Book News
Management consultant and trainer Blazey reveals to the public material he has used for nearly two decades to help clients understand and implement and document their continuous improvement using integrated management systems recognized by the Baldrige National Quality Award. He covers organizational profile; leadership; strategic planning; customer focus; measurement, analysis, and knowledge management; workforce focus; operations focus; and results. Annotation ©2013 Book News, Inc., Portland, OR (

Publisher: Milwaukee, Wisconsin :, ASQ Quality Press,, 2013
Copyright Date: ©2013
ISBN: 9780873898515
Characteristics: 1 online resource (989 pages) : illustrations, charts


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